Help / FAQs
  • 1. How can I access the Teacher Zone? You will need an email address and the access code in your Teacher’s Resource Book. Click on the ‘Register’ button and enter your details in the registration form. Choose your own username and password. Please take care to enter your email address and access code correctly.
  • 2. Do I need to remember my access code every time I access the Teacher Zone? No, your access code is used once only, for registering. After this you log in with your chosen username and password. If you forget your username or password, please use the link to reset them.
  • 3. My access code doesn’t work Take care to type in the access code exactly as it appears. Be careful with 0/O and 1/I.
    Your code can only be used once, when you first register for the website. If you are already registered and have forgotten your username or password, you will need to use the link to reset these. You can’t use your original code (or a new code) to re-register.
  • 4. What if I teach more than one level of English in Mind, do I need to register again for each level? No, you only need to create your account once. Simply log in to your existing account with your username and password. You won’t need to use the code in the Teacher’s Resource Book for the next level of the course.
  • 5. I’m not using the CIIP edition of English in Mind. Can I still access the Teacher Zone? English in Mind (CIIP edition) is a special edition for public schools in the Swiss romand. Access to the Teacher Zone is exclusively for teachers using the CIIP edition.
  • 6. How can I access the Tests in the Teacher Zone? The tests are exclusively for CIIP public school teachers. All teachers who are permitted to access the tests should have received the password details. If you don’t have a password please contact the English coordinator for your canton.
  • 7. What are the technical and system requirements needed for the website? Minimum internet connection

    Minimum internet speed: 3Mbps download
    JavaScript enabled

    Operating systems and browser requirements

    This product is optimised for use on the following systems, browsers and devices:

    • Windows 7, Windows 8, Windows 8.1

      Recommended browsers:

      • Most recent version of Chrome
      • Most recent version of Firefox
    • Mac OSX 10.7, 10.8, 10.9 and 10.12

      Recommended browsers:

      • Safari 6.0, 7.0 and 8.0
    Supported tablets:
    • iPad 4, optimised for iOS 7 and iOS 8 with Safari
    • Samsung Galaxy Tab 2 10.1, optimised for Android 4.2.2 with most recent version of Chrome*

      * the loading time for the games is slower in this tablet

  • 8. What can I do if I can't find an answer to my question? If you have problems with logging in or registration and you can't find an answer in the FAQ, This email address is being protected from spambots. You need JavaScript enabled to view it.. For registration enquiries, please provide your full name, access code, and school details.